Returns and Cancellations

For Software:

All purchases of Song Scope and Kaleidoscope software are non-refundable. The software is available via download to trail at no charge for 15 days. Extensions may be available, if needed, upon written request. Upon purchase of Song Scope or Kaleidoscope, an activation code is delivered and the purchase is final. All fees are nonrefundable.

For Hardware and Accessories

If you are not totally satisfied with your purchase, you may return it in its original condition for a full refund within thirty days after you received the product(s) (less shipping charges and a 20% restocking fee). Please insure the shipment for the value of the product. Contact our support team for return authorization and instructions.

Wildlife Acoustics is proud to support wildlife conservation efforts: